Call Centre Advisers – 118 24 7
There are lots of reasons why people would want to be part of the Yellow Pages 118 24 7 team. The variety, the atmosphere, a different challenge every day – not to mention the fact that we have been named the ‘Best UK 118 Service’ in the International Directory Assistance Awards on numerous occasions.
One minute you’re helping someone find a restaurant and the next you need to locate a 24 hour plumber. It is a very straightforward role, but it is by no means easy. We’ll be honest with you - there are challenges to the role. Some customers need more help than others and, with the ever increasing success of the business, there can be times when call volumes are high. And there is pressure to help people quickly. But the rewards are high.
Whatever your individual needs, Yell will be there to support you in your role. If you need to fit your role around family life, we offer a range of part-time working patterns. If you are not sure what you want to do with your career and need someone to help get you started on your career path, 118 24 7 will recognise your talent and give you the training and guidance you need to be successful.